Safe Gaming

At 1burl Responsible Gaming
Keep the Fun, Keep the Control

Gaming should always be a source of fun, not stress. 1burl believes every player's safety is the highest priority. Here you will find limit-setting tools, guidance on recognizing problems, and support when you need it.

18+ Age Limit
24/7 Support
Free All Tools
Important Warning

Online gaming is strictly prohibited for anyone under 18. Gaming is a form of entertainment — not a source of income. There is no guarantee of recovering lost money. If gaming is negatively affecting your daily life, seek help immediately.

Responsible Gaming Key Pillars

The principles we follow to ensure responsible gaming at 1burl.

Spend Limit

Set your own daily, weekly, or monthly deposit limits. Stay within your budget — no exceptions.

Time Control

Set a daily session time limit. An automatic reminder will be sent once the time is up.

Self-Exclusion Feature

Suspend your account for anywhere from 30 days to permanently. Take a break and come back with a clear head.

Age Verification

Age is verified through the KYC process. Anyone under 18 will not be able to open an account under any circumstances.

Loss Limit

Once you reach a set loss amount, gaming will automatically pause to protect your finances.

24/7 Support

Our support team is here for you at any time. If something's wrong, don't wait — reach out right away.

What Is Responsible Gaming and Why Important?

At 1burl, we believe gaming should be a purely enjoyable, stress-free, and safe experience. Responsible gaming means knowing your limits, sticking to them, and never letting gaming take priority over other areas of your life. As online gaming continues to grow in popularity across Bangladesh, raising awareness has never been more important.

Many people assume that casino games or Sports Betting are a quick way to make money. This is simply not true. There are no guaranteed wins in gaming, and money lost is not always recovered. 1burl urges every player to keep this reality in mind when they play.

Keep in mind: Gaming is for entertainment, not investment. Only play with money you can afford to lose without it affecting your daily life.

Principles of Healthy Gaming Habits

Responsible gaming means following a set of core principles. These principles will help you enjoy gaming while keeping yourself protected:

  • Set a budget before you play and stick to it — never increase it.
  • Avoid playing while under the influence of alcohol or when emotions are running high.
  • Don't chase your losses by placing bigger bets to try to "recover."
  • Decide on a time limit for your gaming session before you start.
  • Your responsibilities to family, friends, and work always come before gaming.
  • Take regular breaks and avoid playing for more than a few hours at a stretch each day.
  • Do not expect to earn an income from gaming.

1burl's Responsible Gaming Commitment

1burl is more than just a gaming platform — we are committed to the well-being of our players. That's why we have proactively taken the following steps:

  • The platform includes an automated limit-setting and monitoring system.
  • Every new member is informed about our responsible gaming policy upon joining.
  • If suspicious behavior is detected, our team will reach out to you directly.
  • Self-exclusion requests are processed within 24 hours.
  • A strict KYC and age verification process is in place to prevent minors from accessing the platform.
Our goals: Our greatest achievement is seeing every 1burl player enjoy gaming safely and happily for years to come.

Steps to Protect Your Finances

Financial discipline is the most important part of responsible gaming. On 1burl, you can set limits on your own account — once set, limits cannot be reduced instantly, and increasing them requires a 24-hour cooling period.

You should never spend more than 5% of your monthly income on gaming. Playing with borrowed money or by dipping into savings is never a wise decision. 1burl always puts players' financial wellbeing first.

Check Your Risk Level
Safe ZoneLow Risk
Stay AlertModerate Risk
Need HelpHigh Risk

If your experience feels like a moderate or high risk, please use the support tools below.

Emergency Help

If you suspect a gaming addiction, contact us at [email protected] — we are here to help.

Account Break

Temporarily suspend your account for anywhere from 24 hours to 6 months.

Permanent Self-Exclusion

If you want to stop gaming permanently, let our support team know — it takes effect within 48 hours.

Problem Gaming Recognize the Signs

If you notice these signs in yourself or someone you care about, seek help immediately.

Signs of Financial Trouble
  • Betting beyond your means
  • Playing with borrowed or loaned money
  • Placing more bets to try to recover lost money
  • Spending money on gaming while unable to cover household expenses
  • Continuing to play without paying bills or EMIs
Behavioural Warnings
  • Lying to family or friends about your gaming habits
  • Spending hours gaming instead of working or studying
  • Trying to stop gaming but unable to do so
  • Feeling restless or irritable when not gaming
  • Unable to stop gaming despite being concerned about it

1burl's Protection Tools

These tools are available free of charge on your 1burl account to help you stay in control of your gaming.

💰
Free

Deposit Limit

Set your own daily, weekly, and monthly maximum deposit limits.

⏱️
Free

Session Timer

Track how long you have been playing and receive a reminder when your time is up.

🔒
Instant

Cooling-Off

Put your account on a break for anywhere from 1 day to 6 months.

🚫
Instant

Self-Exclusion

Choose to take a long-term or permanent break from gaming.

How to Set Set

Set your gaming limits on your 1burl account in just a few simple steps.

1
Log In

Log in to your 1burl account and go to the Profile section.

2
Open Settings

Click on the "Responsible Gaming" option.

3
Select a Limit

Choose from deposit, time, or loss limits — whichever suits you best.

4
Confirm

Enter the amount or time and confirm. The limit will take effect immediately.

Lowering your limit takes effect immediately. To increase it, a 24-hour cooling-off period applies.

General FAQ

Yes. Any eligible balance in your account at the time of self-exclusion or account closure can be withdrawn. However, bonus funds may be forfeited. Contact support for more details.

No. Once a cooling-off period is set, it cannot be cancelled before it expires. This is intentional — it is designed to prevent you from making impulsive decisions in the heat of the moment.

Absolutely not. 1burl strictly prevents anyone under 18 from registering. Age is confirmed during KYC verification. If a minor has opened an account, a parent or guardian should contact [email protected] immediately — the account will be closed without delay.

Yes. Lowering your limit takes effect immediately. If you want to raise it, you'll need to wait through a 24-hour cooling-off period — this is in place for your own protection.

Reach out to 1burl Support at [email protected] first. We'll help you set up self-exclusion and other protection tools. It also helps to talk to a family member or someone you trust, and seek professional mental health advice if needed.

Reactivating your account after permanent self-exclusion is a lengthy and difficult process. You may apply after a minimum of 6 months, along with clearance from a mental health professional. That said, we always encourage taking a long-term break.
Safe Gaming

Play Responsibly, Enjoy the Experience

Register at 1burl and use all our responsible gaming tools completely free. Your safety is our top priority.

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