1burl's Privacy Policy —
Your data, our responsibility

1burl (https://1burl.onl) is a trusted online gaming platform in Bangladesh. We take our users' privacy seriously. This Privacy Policy clearly explains what information is collected when you use the 1burl website or mobile app, how that information is used, and how it is kept secure.

By accessing the 1burl platform or using any of our services, you are considered to have accepted this Privacy Policy. This policy applies alongside our Terms and Conditions.

Our Privacy Policy is written in plain language so it is easy to understand. If you have any questions, please reach out to our support team.

1burl collects two types of information from you — what you provide voluntarily and what is collected automatically. A detailed breakdown is provided below:

We only collect information that is necessary — no excessive or irrelevant data is requested. In addition to information provided directly at registration, some technical data may be collected automatically while using the platform.

1burl uses your information only for defined, limited purposes. Your data is never used beyond those purposes:

• Creating and managing accounts and ensuring security.
• Processing deposits, withdrawals, and other financial transactions.
• Completing the KYC (Know Your Customer) and age verification process.
• Preventing fraud, money laundering, and unlawful activity.
• Providing customer support and resolving technical issues.
• Sending promotions and bonus offers (only with your consent).
• Analytical research to improve platform services.
• Meeting legal and regulatory obligations.

1burl never sells your information. However, limited data may be shared with trusted third parties in specific circumstances:

• Payment Providers: Only the necessary transaction details are shared with mobile banking partners to process deposits and withdrawals.
• KYC services: Documents shared with a licensed KYC partner for identity verification.
• Legal authorities: Information applicable to court orders or government directives.
• Security Partners: With security partners for fraud detection and prevention.
• Analytics Services: Anonymous, aggregated data used to analyse platform performance.

All third parties are required to comply with our strict confidentiality agreements. Under no circumstances may they use your information for their own purposes.

The 1burl website and app use cookies to enhance your experience. Cookies are small data files stored on your device.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the proper functioning of certain platform features.

1burl protects your information using industry-standard security measures. Our security infrastructure is regularly updated and tested:

• 256-bit SSL/TLS encryption — active on all data transfers.
• Two-factor authentication (2FA) — an extra layer of security for your account.
• Regular security audits conducted by independent cybersecurity experts.
• Firewall and intrusion detection systems are active around the clock.
• Staff access to data is restricted on a need-to-know basis.
• In the event of a data breach, affected users will be notified within 72 hours.

We retain your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

Once the retention period expires, data is securely deleted or anonymised. Certain data may need to be retained for a longer period due to legal obligations.

As a 1burl user, you have the following rights over your own information:

To exercise these rights, contact us at [email protected]. We typically respond within 30 business days. Please note that some requests may not be fully fulfillable due to legal obligations.

1burl is strictly prohibited for anyone under 18. We do not knowingly collect information from minors.

If a parent or guardian believes their child has created an account on 1burl, please contact our support team immediately. We will act promptly.

1burl may update this Privacy Policy from time to time. When changes are made, we will take the following steps:

• A notice will be sent to your registered email address before any significant changes take effect.
• The "Last Updated" date at the top of this page will be revised.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• If you do not agree to the changes, you may request to close your account.

We recommend reviewing this page regularly. If you need a copy of a previous version, please contact our support team.

For any privacy-related questions, requests, or complaints, please reach out to our dedicated Privacy Team:

We take your concerns seriously and work to resolve them as quickly as possible. Your information is completely safe with us — that is our commitment.